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All sales made through this website are final.

Due to the digital nature of our products and services, including but not limited to downloadable content, streaming access, memberships, subscriptions, and custom or personalized work, we do not offer refunds, returns, or exchanges once a purchase has been completed.

Digital Products & Memberships

Upon successful payment, digital products and membership access are delivered immediately. By completing your purchase, you acknowledge and agree that you waive any right to a refund once access to digital content has been granted.

If you choose to cancel a recurring membership or subscription, you may do so at any time through your account or by contacting us directly. Cancellation will prevent future billing; however, no refunds or partial refunds will be issued for any unused time, remaining access period, or previously delivered content.

Custom, Personalized, or Commissioned Content

All custom, personalized, or commissioned content is non-refundable once work has begun. This includes, but is not limited to, bespoke audio, written content, or any services created based on customer-provided preferences or specifications.

Failure to provide required information, changes in creative preference, or dissatisfaction with subjective creative outcomes does not constitute grounds for a refund.

Technical Issues

If you experience technical difficulties accessing your purchased content, please contact us promptly. We will make reasonable efforts to resolve access issues or provide alternative delivery where appropriate. Technical issues alone do not automatically entitle the purchaser to a refund.

Chargebacks & Payment Disputes

Initiating a chargeback or payment dispute without first contacting us may result in the immediate termination of access to all products, services, or memberships associated with the account. We reserve the right to dispute chargebacks to the fullest extent permitted by law.

Exceptions

Refunds will only be issued if required by applicable law. Any such refunds will be granted at our sole discretion and in compliance with legal obligations.

Contact Information

If you have questions regarding this Refund Policy or believe an error has occurred with your purchase, please contact us at info@juicypeachaudio.com